An active client is any client that satisfies one (1) of the following:
A client account is created.
A spot has been reserved in a class.
A package has been purchased.
A client checks into class.
A client's reservation has been canceled or uncanceled.
A client paid an invoice as part of a membership.
A payment on an invoice fails.
A client started a new membership.
Please note that once a client account becomes "active", it will remain active until 30 days of inactivity.