The Bank Transactions tab located in account settings shows an itemized list of all transactions that have taken place on your account. Here you will find charges, refunds, bank transfers and adjustments.

Date - The date the transaction took place
Amount - What the total amount was
Fee - Total of the credit card processing fee + a merchant processing fee
Net Change - The amount minus the fee of 3.4% + $0.30
Description - Can be one of charge, refund, bank transfer or adjustment
Available - When the charge is potentially available to be withdrawn to a bank account or debit card.


The above image represents a client payment for $220.00 that was processed on April 1, 2020 and then refunded the same day. There was a fee of $7.78 resulting in a net change to the account of $212.22. Upon the refund, the account received a fee reversal for the CC Processing Fee and a separate "adjustment" of the Merchant Fee. Had this payment not been refunded, the Net Amount would have been available for transfer on April 3rd, 2020.

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